FAQs - Frequently Asked Questions

In an attempt to make future customers more aware of some of the common issues and questions that we have been asked in the past, we have put together a list of frequently asked questions. Should your issue or question not be answered by this current list, we are always happy to receive additional questions via our contact us page. Should you send us any additional questions regarding our products or services, please make sure you include your contact details (Telephone, Email and Postal Address).

01    EVENT PHOTOGRAPHY: What type of events do you cover?  


02     EVENT PHOTOGRAPHY: Do you really attend events for FREE (without an attendance Fee)?  


03     EVENT PHOTOGRAPHY: What is the most high profile event that you have covered?  


04    PHOTOGRAPHERS: Are your photographer (s) CRB / Police checked?  


05    WEDDING PHOTOGRAPHY: Why don't you state exact pricing for your wedding photography services?  
06     WEBSITE - FEATURES: What features does your web site have?  


07     WEBSITE - REGISTRATION: Why should I register on your site?  


08     WEBSITE - PROBLEMS: Your ecommerce site (where images are published) is not accessible or seems to take forever to load?  
09    WEBSITE - IMAGES FROM EVENTS: How long does it take to publish images from events or weddings on your web site?  
10    WEBSITE - LOCATION OF IMAGES: Why can't I find images from an event or wedding I attended?  


11     WEB SITE - FUNCTIONALITY: What are ecards or electronic postcards?  


12    WEB SITE - FUNCTIONALITY: Do I have to pay for ecards or sending an electronic postcard?  


13    WEB SITE - SECURITY: Is your web site secure?  


14    WEBSITE - ORDERING: How do I order a product from your web site?  


15    ORDERING BY POST: I don't want to use my credit or debit card, how do I order through the post, using a cheque?  
16    FULFILMENT - DELIVERY TIMES: How long does it take for an Internet or Postal order to be delivered?  


17     WEBSITE - PRINTING A WEB PAGE: Why can't I print a page on your web site?  


18    CONTACT INFORMATION: Why do you use a P O Box for a contact address?  


19     CONTACT INFORMATION: Which telephone number should I use to contact you regarding your services?  
20     IMAGING PRODUCTS: Do you offer electronic files for sale?  


21    IMAGES FOR PR AND MARKETING:  Can we use an image for PR and marketing of our organisation?  


Geographic Coverage

We are based in the North of England, but welcome enquiries for our services from all areas of the United Kingdom ( UK ).

We predominantly offer our services in South Yorkshire (S Yorks), West Yorkshire (W Yorks), East Yorkshire (E Yorks) and North Yorkshire (N Yorks), Derbyshire (Derbys), Nottinghamshire (Notts) and Lincolnshire (Lincs) areas.

Example places include: Sheffield, Rotherham, Doncaster, Barnsley, Leeds, Bradford, Wakefield, Dewsbury, Huddersfield, Halifax, Derby, Nottingham, Kingston Upon Hull, Ripon, Harrogate, York, Lincoln, Chesterfield and Mansfield, to name but a few!


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